weather Policy - free visit

who cares about the possibility of bad weather when you have a guaranteed free visit?

A. Rain:

Visit the National Zoo & Aquarium and if it rains while you are there, you get a FREE return visit*. Additionally, often when it’s raining out your way, it’s not raining at the zoo! As an added bonus, the animals are generally more active on wetter days, plus the zoo is less crowded!

B. Hot weather:

If the Bureau of Meteorology weather forecast at 9am on the day of your visit is 34 degrees or above, we will also give you a FREE return visit*

c. too big a walk:

If neither of the above apply, you can buy a return visit with the same conditions for just $10 per person.

    • If it rains during your visit or the forecast is for 34 degrees or over, you will be given a voucher for a free return visit. This must be redeemed within 30 days of your initial visit (unless continuous rain occurs and we will then extend it). Keep your online or gate entry receipt and stop by the zoo reception before leaving to claim your re-entry ticket.

    • Photo ID must be shown on both visits. Return pass is not transferable.

    • Only for paying customers.

    • If you are undertaking a tour or encounter and it goes ahead, you will need to do the tour or encounter that day. However, if it rains during the tour/encounter, you can also get a voucher as above for a return zoo visit.

    • If you buy a ticket online for a certain day and rain falls during zoo opening hours that day, you don’t have to come to the zoo to get your voucher - we will extend your ticket.